Hi Sonya
I didn't need to do PI 4 or worry about scopes as they were observed. However for PI 5 we were told to do a 'Reflective Account' as this does not need to be signed.
Can you think of a situation when you have fallen out with another member of staff, or there was a situation you were unhappy with and you were unable to fully resolve it.
My example (without going into too much detail) was when I was asked to do something which isn't in my job description.
When it comes to PI's I always end up embellishing stories, the beauty of the reflective account is that no one signs it, so make something up !!!
I hope this helps.